Latest Contact Center Best Practices

May 13

5 Things You Can't Miss at Knowledge16

Posted by Rachel Brink on May 13, 2016 9:37:35 AM

Knowledge16, ServiceNow’s 10th annual conference, is this year’s can’t-miss event, bringing together over ten thousand CIOs, ITIL professionals, service management gurus, industry thought leaders, and more! With over 200 breakout sessions, 120 labs and industry-shaking keynotes, Knowledge is designed to help ServiceNow users and IT professionals expand their understanding of the advanced service management platform, and discover ways to further enhance its functionality. And guess what—it’s not too late to sign-up! Click here to learn more. For those who are already registered, or plan to be, don’t miss the following five events at the show!

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Topics: customer service management, ServiceNow, service management, Knowledge16

May 11

Are you ready to join the service revolution? Meet 3CLogic at Knowledge16

Posted by Rachel Brink on May 11, 2016 10:01:22 AM

Are you ready to join the service revolution? CIOs, ITIL newcomers, service management gurus, process enthusiasts and industry thought leaders are coming together for ServiceNow’s annual Knowledge conference. 3CLogic is proud to be a Silver Sponsor for Knowledge16 and we look forward to seeing all of you there! Join us in Las Vegas, Nevada, from May 15- 20 at Mandalay Bay to learn how you can transform service management in your enterprise.

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Topics: CTI, ServiceNow, ServiceNow CTI, service management, Knowledge16