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Guillaume Seynhaeve

Dynamic Call Queuing: How Enterprises Can Now Tailor Every Wait

Read article

Guillaume Seynhaeve

The Future of Retail Customer Support: ServiceNow and 3CLogic at the Heart of Contact Center Innovation

Read article

Guillaume Seynhaeve

IVR vs Voice AI: Understanding the Difference and Knowing When to Use Each

Read article

Dynamic Call Queuing: How Enterprises Can Now Tailor Every Wait

The Future of Retail Customer Support: ServiceNow and 3CLogic at the Heart of Contact Center Innovation

IVR vs Voice AI: Understanding the Difference and Knowing When to Use Each

ServiceNow Edition: The impact of integrated contact center SMS messaging for convenient engagements

ServiceNow Edition: The impact of integrated contact center SMS messaging for convenient engagements

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ServiceNow Edition: How to optimize your IT Help Desk for tomorrow

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Top 5 CX Strategies to Optimize Your Contact Center in 2024

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How Harnessing Empathy in Customer Service Drives Positive CX

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Major Grocery Retailer Improves Contact Center Agent Performance By 3% Within 90 Days of 3CLogic Implementation

Major Grocery Retailer Improves Contact Center Agent Performance By 3% Within 90 Days of 3CLogic Implementation

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How Integrating Software Platforms Across Your Company Can Benefit Everyone

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6 Statistics highlighting how to make SaaS solutions work for your business

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Dynamic Call Queuing: How Enterprises Can Now Tailor Every Wait

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Guillaume Seynhaeve

July 3, 2025

LATEST INDUSTRY INSIGHTS

Dynamic Call Queuing: How Enterprises Can Now Tailor Every Wait

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