Press Releases

There is a lot happening in the contact center industry and even more at 3CLogic. Stay on top of our latest news here!

Top U.S. Public Accounting Firm Selects 3CLogic Cloud Contact Center Platform to Modernize Customer Experience

August 14, 2018

New

Leading Cloud Provider Helps Enterprise Improve Support Services with Deep Agent Reporting Insights While integrating with ServiceNow Platform.

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PGA TOUR Superstore to Leverage 3CLogic Contact Center Solution to Support Customer-Centricity

July 24, 2018

3CLogic Natively Integrated with ServiceNow Allows PGA TOUR Superstore to Operationalize Workflows and Deliver a Universal User Experience.

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Top U.S. University Selects 3CLogic and ServiceNow to Deliver Improved Customer Experience

June 12, 2018

Leading Provider of Cloud Call Center Software Helps Support a ‘One-Stop Customer Service Center’ Integrated with ServiceNow.

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3CLogic Wins ServiceNow Knowledge18 CreatorCon Hackathon

May 15, 2018

Conference attendees witness the future of customer service with integrated sentiment analysis, artificial intelligence, and machine learning designed to reveal greater insight into the quality of customer interactions.

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3CLogic Native Integration with ServiceNow Combines the Power of Two Platforms for Holistic Customer Care

May 08, 2018

Leading provider of cloud contact center software expands growing footprint in ServiceNow community with latest release.

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3CLogic to Showcase its ServiceNow Certified Integration at Knowledge18

April 10, 2018

Leading cloud communications platform provider to exhibit and showcase its integration with ServiceNow. In addition, the company will be presenting an informative session for developers at CreatorCon.

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3CLogic CTO Vikas Nehru to Present at ServiceNow’s CreatorCon 2018

March 08, 2018

Vikas Nehru, CTO for 3CLogic, the leading provider of cloud communication software for the enterprise market, has been selected to present at ServiceNow’s Knowledge18 CreatorCon on May 10th in Las Vegas.

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3CLogic Bronze Sponsor at ServiceNow FedForum

January 22, 2018

Global provider of contact center solutions for enterprises announces Bronze-level sponsorship at the 2018 ServiceNow Federal Forum in Washington, D.C.

As ServiceNow continues to focus on enabling automated workflows for IT and customer support in the US Federal arena, so does 3CLogic, reinforcing its integration with the ServiceNow platform and commitment to a more efficient and productive citizen-centric experience.

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3CLogic Releases New CTI Adaptor for Enterprise Telephony Systems

January 16, 2018

3CLogic announces 3C Connect, its newest product, designed to seamlessly integrate existing legacy or on-prem telephony and CRM systems for increased agent productivity and engagement visibility.

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3CLogic and MapAnything® Announce Partnership for ServiceNow®

January 04, 2018

3CLogic and MapAnything today announced the early 2018 availability of their call center solution and geo-productivity and location-based business intelligence software integration for ServiceNow.

The partnership allows for the seamless integration of 3CLogic’s CTI solution with MapAnything’s location-based software, helping agents easily initiate customer engagements from within MapAnything’s visual mapping workflows while optimizing data intel for comprehensive customer service and efficient incident resolution. 

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