Press Releases

America’s largest non-metropolitan hospital deploys ServiceNow-centric cloud contact center solution to transform patient and employee services. 

By integrating with SAP CRM Sales and SAP CRM Service Manager, the solution delivers rich cloud contact center capabilities designed to enhance customer engagements while optimizing business workflows and operations. 

Leading Cloud Contact Center provider to exhibit and speak at upcoming annual conference and unveil latest offering for Customer, Employee and IT Workflows.

Leading provider of voice, SMS, and cloud contact center solutions expands its suite of offerings with new SAP Service Cloud integration.

Leading cloud contact center provider to unveil its latest ServiceNow offerings at exclusive series of events.  

Voice and Cloud Call Center solution provider extends ServiceNow native AI-tool and designer to deliver voice self-service workflows and experiences. 

Leading provider of cloud call center solutions expands existing ServiceNow offering to extend powerful live agent and self-service voice and SMS workflows to healthcare industry to improve the patient experience.

Integrated construction management software leader enhances operational efficiency and mitigates costs by migrating onto single cloud call center solution with rich integrations to its CRM and Customer Service Management platforms.

Global engineering, architecture, and consultancy company leverages ServiceNow-centric cloud call center offering to optimize IT services and costs.