European Transportation Firm Selects 3CLogic to Connect Avaya and ServiceNow

November 17, 2020

Publicly listed organization, specializing in real estate and transportation, leverages 3CLogic to bridge gap between Avaya® on-premise system and ServiceNow® Customer Service Management platform.

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Major U.S. Retail Chain Selects 3CLogic to Modernize Customer Service

October 20, 2020

Integrates leading cloud call center solution with ServiceNow® ITSM and Customer Workflows to enable work-from-anywhere agents, automate manual tasks, optimize the customer experience, and enhance analytical insights.

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ServiceNow Technology Partner Sponsors Now at Work Digital Experience as Global Growth Continues

September 16, 2020

3CLogic to showcase latest ServiceNow integrated voice and call center solution for Customer Workflow, IT Service Management, and HR Service Delivery as demand increases.

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3CLogic Partners with AVANT Communications to Expand Solution to more Partners and Enterprise Customers

August 25, 2020

Latest partnership extends 3CLogic offering to AVANT’s Trusted Advisor Network and agent community.

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3CLogic Announces New Cloud Call Center Solution for MS Dynamics 365

July 27, 2020

New 2.0 release embeds contact center solution and advanced features for leading CRM platform to optimize customer service or sales.

 

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3CLogic Continues Global Expansion with ServiceCX Partnership

July 08, 2020

Leading Cloud Call Center platform partners with UK-based consulting firm specialized in customer service and digital transformation.

 

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3CLogic Announces Cloud Contact Center Integration for Microsoft Teams

June 23, 2020

Offering extends market-leading collaboration tool with global enterprise cloud call center platform for complete enterprise communication solution.

 

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3CLogic Announces Integrated Speech Analytics and Voice AI with Observe.AI Partnership

May 14, 2020

Leading Cloud Call Center platform extends offering with Speech NLP, call transcription, sentiment analysis, and quality management features.

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