Voice and Digital Transformation in 2021

Posted by 3CLogic on Apr 6, 2021 9:33:51 AM

In this 3CLogic Fireside Chat video, Observe.AI's Co-founder and Chief Revenue Officer, Sharath Keshava Narayana, uncovers the power of Natural Language Processing (NLP) and Natural Language Understanding (NLU) to reveal how organizations are using voice solutions to enable digital transformation and revolutionize the customer service experience.

Read More

Topics: artificial intelligence, machine learning, digital transformation, voice AI, Natural Language Processing

CTI Connector: A Short-Term Solution for a Long-Term Problem

Posted by Denis Seynhaeve on Jul 30, 2019 9:39:28 AM

Since digital transformation is the integration of digital technology into all areas of a business, at some point all enterprises embarking on this journey must address this challenge...

Read More

Topics: customer experience, CTI, hybrid cloud, digital transformation, DX, CTI Connector

It's "Game Over" for your DX if you Think it's Just About Digital

Posted by Kathy Ruxton on Jul 1, 2019 11:21:09 AM
Read More

Topics: customer experience, digital transformation, DX

Posts by Topic

See all