W-Systems is a top national provider of transformational sales & marketing technology based on CRM and Marketing Automation. We are Certified Partners of top vendors including SugarCRM, DocuSign, Act-On, GoldMine, and Vonage.
W-Systems is a division of UpCurve Inc. and provides solutions around CRM including Marketing Enablement, Interaction Management, Document Automation, Process Visualization, and Cloud Computing. We are business analysts and developers, and we want to make your sales and marketing technology fit your organization like a glove. Put us to the test, we love a challenge.
As a CRM and Marketing Automation expert, the advice we give out most at W-Systems is that your CRM should be the anchor that ties together all the departments throughout your business. Whether we’re talking about software for marketing, accounting, or support, we believe it’s important to integrate all your systems. Here are some benefits to integrating your CRM to other departmental softwares, with added focus on Call Center platforms.
contact center integrations,
The variety and size of the Sugar ecosystem is really incredible. There are countless partners, integrators, apps and customizations that are extending the power of Sugar far beyond CRM. As a CRM consultant, UpCurve Cloud is often looking for the best applications in the ecosystem to recommend to our customers. Below is a list of the tools we most often recommend and a description of what they do.
call center software,
The first thing you should do to make powerful discoveries about your customer is successfully adopt a CRM system. The next step is integrating your CRM with a contact center software platform. By combining the data in your CRM with data from your call center, you can get to know your customer even better. Here are some examples of what you will learn:
contact center solution