Sep 23

How to Facilitate PCI Compliance in Your Call Center

Posted by Rachel Brink on Sep 23, 2016 11:29:35 AM
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In today’s digital economy where millions of transactions are occurring at any given moment, it is absolutely critical that businesses and vendors maintain the most stringent security measures to protect their customers’ payment card information. Which is why the major credit card institutions (American Express, Discover, MasterCard, Visa, JCB International) created the PCI Security Standards Council in 2006, outlining a number of rules and regulations businesses and vendors should follow in order to prevent potential breaches. But for businesses and call centers collecting sensitive payment information over the phone, what measures should be taken to protect their customers and maintain PCI compliance?

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Topics: pci compliance, call center compliance, call center security, PCI