Mar 24

Does TCPA Compliance Apply to my Business?

Posted by Rachel Brink on Mar 24, 2015 1:09:18 PM

The Telephone Consumer Protection Act (TCPA), created to protect consumers from unsolicited and inconvenient phone calls, faxes, and texts, requires businesses dialing wireless numbers through Automatic Telephone Dialing Systems (ATDS) for the purpose of soliciting sales to proceed with extreme caution. Defined as equipment which has the capacity to store or produce telephone numbers to be called using a random or sequential number generator, and can dial such numbers, ATDSs have become a staple within the contact center space, as they offer businesses the following benefits:


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Topics: predictive dialer, tcpa, auto-dialer, tcpa compliance