Contact Center Flexibility: A Must Have

Guillaume Seynhaeve
Published
July 18, 2014
Read Time
3 minutes

About the author

Guillaume Seynhaeve

Guillaume Seynhaeve is the VP of Alliances and Marketing at 3CLogic, where he also oversees the company's ServiceNow practice, with over 20 years of experience in sales and customer service. In his role, he routinely shares best practices regarding how to marry technology and business processes to enhance the overall customer experience.