Conference attendees witness the future of customer service with integrated sentiment analysis, artificial intelligence, and machine learning designed to reveal greater insight into the quality of customer interactions.
There is a lot happening in the Contact Center industry and even more at 3CLogic. Stay on top of our latest news here!
Conference attendees witness the future of customer service with integrated sentiment analysis, artificial intelligence, and machine learning designed to reveal greater insight into the quality of customer interactions.
Leading provider of cloud contact center software expands growing footprint in ServiceNow community with latest release.
Leading cloud communications platform provider to exhibit and showcase its integration with ServiceNow. In addition, the company will be presenting an informative session for developers at CreatorCon.
Global provider of contact center solutions for enterprises announces Bronze-level sponsorship at the 2018 ServiceNow Federal Forum in Washington, D.C.
As ServiceNow continues to focus on enabling automated workflows for IT and customer support in the US Federal arena, so does 3CLogic, reinforcing its integration with the ServiceNow platform and commitment to a more efficient and productive citizen-centric experience.
3CLogic announces 3C Connect, its newest product, designed to seamlessly integrate existing legacy or on-prem telephony and CRM systems for increased agent productivity and engagement visibility.
3CLogic and MapAnything today announced the early 2018 availability of their call center solution and geo-productivity and location-based business intelligence software integration for ServiceNow.
The partnership allows for the seamless integration of 3CLogic’s CTI solution with MapAnything’s location-based software, helping agents easily initiate customer engagements from within MapAnything’s visual mapping workflows while optimizing data intel for comprehensive customer service and efficient incident resolution.
lobal provider of cloud contact center solutions to exhibit at leading annual customer service conference and expo.Our goal is to share how others have made the successful transition to an end-to-end cloud call center solution utilizing our unique platform hosted on Amazon Web Services (AWS) without disrupting existing operations and investments.
Leading provider of communications as a service to exhibit and showcase latest Call Center and CTI solution for ServiceNow at annual event. With ServiceNow’s latest Istanbul release, the ability to offer integrated communications within the ServiceNow framework has never been easier or more timely.