Trending in 2019: Voice Technology and Customer Experience

Posted by Admin on Oct 24, 2018 4:14:53 PM
As we get ready to launch into the new year, we see four over-arching trends driving voice technology and improved customer experience. 3CLogic's CTO and SVP of Engineering, Vikas Nehru, explores these trends and ramifications in this Speech Technology contributed article.

Topics: voice, artificial intelligence, AI, Cloud Communication, machine learning, speech analytics, dark data, contributed article