3CLogic, a leading provider of cloud call center software, today announced its selection as a finalist for Sugar’s annual app challenge, in which developers and ISV partners are tasked with creating new features and applications designed to enhance the Sugar platform. Voted the Crowd Pleaser for its innovative approach to leveraging Amazon Lex® and Polly®, 3CLogic will compete and showcase live how its solution drives greater efficiency and agent performance on the main stage at SugarCon, where the winner will be awarded Sugar’s 2017 App of the Year title.
The announcement comes as 3CLogic marks its third consecutive year sponsoring SugarCon where the company will showcase its
“The resurgence of voice, with mobile driving tens of billions of additional phone calls into the enterprise, has created an imperative for CRM and voice technologies to work better together”, explains 3CLogic CTO, Vikas Nehru. “Our ‘voice to action’ platform brings the richness and high intent of voice to relationship intelligence in CRM to deliver a more customer-centric and data-driven experience for both sales and support.
SugarCon will take place September 25th-27th, 2017 in San Francisco, California. The conference will include 50+ speakers, 8 keynotes, and expects approximately 2,000 attendees. More details are available at http://www.sugarcon.com.