Cloud Call Center provider to complement voice solution with new two-way SMS, advanced text routing, and integrated reporting features.
Cloud Call Center provider to complement voice solution with new two-way SMS, advanced text routing, and integrated reporting features.
Cloud Call Center provider and ServiceNow® recognized for Best Partnership during annual awards by leading technology research firm.
Global car manufacturer poised to enhance HR service capabilities and deliver an omnichannel employee experience with natively integrated cloud contact center solution for ServiceNow.
Publicly listed organization set to transform customer service operations with natively integrated voice solution for ServiceNow and deliver intelligent customer experiences and insights.
Partnership complements ServiceNow’s existing digital channels with integrated voice and video capabilities to streamline and solve complex IT, customer, or field inquiries faster.
Advanced voice-enabling solution complements ServiceNow’s digital workflows with integrated Natural Language Processing, AI, Analytics, and intelligent agent routing.
Funding from the specialized SaaS investment firm will enable the cloud contact center platform to accelerate sales and product development.
Offering extends market-leading communication software with global enterprise cloud contact center platform for a complete voice solution.
Leading ServiceNow voice solution provider selected by major European energy firm to improve self-service and customer service experience.
Publicly listed organization, specializing in real estate and transportation, leverages 3CLogic to bridge gap between Avaya® on-premise system and ServiceNow® Customer Service Management platform.
