3CLogic, a leading provider of cloud call center software for the enterprise market, today announced its recent promotion to Silver Technology Partner status for ServiceNow. The recognition is based on the company’s continued performance and growing adoption for it’s certified CTI and complete contact center integration with ServiceNow’s various platforms, including IT Service Management (ITSM), HR, and Customer Service Management (CSM). The latest recognition ranks 3CLogic among the first to achieve the elevated status as ServiceNow’s Store and PartnerNow platform continue to gather more speed.
"We are extremely proud of the elevation in status," explains 3CLogic’s CEO Denis Seynhaeve. "It serves as a direct reflection of the
With Global 2000 firms among it latest set of clients, 3CLogic has enjoyed increasing demand for its Amazon® Web Services-based (AWS) offering with active deployments on four continents. More importantly, its ability to offer either a pure or hybrid cloud option for organizations still tethered to legacy or on-premise systems (ie: Cisco, Avaya, etc.) has simplified the migration path to cloud for many. In the meantime, the company continues to enhance it full suite of contact center features and functionality, including IVR, ACD, CTI, skills-based routing, integration with Amazon Lex® and Polly®, and much more to help drive enhanced agent performance and overall operational visibility.
For more information, visit www.3clogic.com.