CRM tools enhance the customer service experience. Email signatures.

Posted by David Rastatter on Jan 30, 2013 12:39:00 PM

A friend of mine posted an interesting question on his Facebook status,"How do you sign your business emails?" Based on the comments under his status, there seems to be a lot of debate on the best way to sign your email. There are many things to consider, and you do not want to set the wrong tone, or be perceived as being too stuffy or familiar. In the business world, first impressions are key. This is especially true when it comes to customer service. 3CLogic's Customer Relationship Management (CRM) integration program works with many different types of  CRM software solutions because cloud-based contact centers utilize both of these tools in their business. Most CRMs have built in features that automatically send emails to a client once a call is finished. While this automatic feature is a time saver, it can make things difficult when it comes to customizing your message to certain customers. 

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Topics: customer service, cloud based, contact center software, crm integration, contact center, B2B marketing, customer support, social media, software

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