Latest Contact Center Best Practices

Jun 22

Top 3 Customer Engagement Trends Uncovered at SugarCon

Posted by Rachel Brink on Jun 22, 2016 9:31:41 AM

For those of you who did not have the privilege of attending SugarCon in San Francisco this year, the event was packed with exciting product announcements and updates, insightful keynotes, and a wide-array of educational track sessions—in fact, summing it all up in a short blog post doesn’t quite do it justice. But we’ve taken a stab at summarizing the top three key takeaways from this year’s show, and what it means for businesses looking to enhance their user and customer experience.

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Topics: SugarCRM, SugarCon, customer engagement

Jun 09

5 Things You Can’t Miss at SugarCon 2016

Posted by Rachel Brink on Jun 9, 2016 9:23:20 AM

SugarCon, SugarCRM’s annual San Francisco-based CRM conference, is this year’s can’t miss event for Sugar customers, partners, prospects, developers, and technology experts. Offering attendees valuable CRM insights and trends from industry leaders, information on Sugar’s product roadmap, networking opportunities, and more, the show is designed to help companies master digital and mobile technologies to deliver greater value to their customers. If it’s your first time attending the show, or you would simply like a quick refresh, check-out the following events we recommend that you attend at this year’s conference. You won’t be disappointed!

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Topics: SugarCRM, SugarCon