Driving Digital Transformation Through Voice and CRM Integration

August 21, 2018

Read CTO and SVP of Engineering, Vikas Nehru's, contributed article in Loyalty Management Online to explore how organizations can leverage the power of voice to unite and galvanize operations to better serve customers, by transforming the contact center to customer action center.

The Upper Echelons of Cognitive Computing: Deriving Business Value from Speech Recognition

May 31, 2018

Jelani Harper quotes 3CLogic's CTO Vikas Nehru extensively in this Analytics Week article on the wealth of data hiding in speech recognition and how 3CLogic is leveraging voice to help companies capitalize on it.